Overview:
TraceLink is seeking an IT intern that will assist the IT Service Desk with day-to-day operations and special projects. This dynamic environment will provide the individual with a wide variety of technologies and solutions in a high-growth, global, cloud-first company.
Responsibilities:
Responsibilities:
· Build and deploy Windows and Mac laptops for end users
· Peripheral setup for office cubicles (Monitors, Docking Stations, Keyboards, Mice)
- DoD Wipe Returned Laptops & log in asset inventory
· Interaction with end users to troubleshoot IT issues via ticket system
· Create user accounts in Active Directory & SaaS systems
· Other tasks as assigned