The candidate for this position will be working with the team responsible for administration and internal support of the company’s PCs, printers, and related equipment.
Who We Are:
We are 200 architects, urban planners, interior and graphic designers. We’re curious. We’re creative. We are award winning designers. Our sweet spot is where our collective expertise intersects and overlaps. Our holistic strategic thinking and companywide interdisciplinary approach is what supports the elevation, extension and implementation of our client’s image and brand. The success of our design results from active collaboration and understanding.
Primary Responsibilities:
- Provide helpdesk support and resolve problems to the end user’s satisfaction
- Monitor and respond quickly and effectively to requests received through the IT helpdesk
- Install, test and configure new workstations, peripheral equipment and software
- Modify configurations, utilities, software default settings, etc. for the local workstation
- Manage PC setup and deployment for new employees using standard hardware, images and software
Requirements:
- Enthusiastic and quick to learn
- Excellent communication and customer service skills are required
- Strong troubleshooting and problem solving skills
- Ability to work in a fast paced environment
- Ability to work independently