COCIS Academic Technology provides technology support to the College of Organizational, Computational and Information Sciences (COCIS) and is seeking to hire a Co-op from the Wentworth Institute of Technology. The position provides technical support to students, faculty, and staff while also supporting technology lab operations and special projects. They will work collaboratively with the COCIS Academic Technology Manager, The Dean’s Fellow for Information Technology, and the Academic Technology Specialist staff.
The Co-op will assist with troubleshooting software and hardware issues, respond to patron requests in-person, by phone, or email, and manage tech lab operations. Lab operations include maintaining lab and events schedules, loaning equipment, and liaising with the Simmons Technology Service Desk.
The Co-op will have the opportunity to lead student group workshops and co-curricular events to augment student learning. Collaborating with other COCIS Tech workers, the Co-op will create new programs and offerings to the COCIS community through technical training and instructional materials.
Ideal candidates will have flexible schedules, a friendly disposition, and an interest in providing excellent technical customer service to our patrons.