Field Job Responsibilities include but are not limited to:
- Periodic onsite presence at properties to monitor vendor performance and assure full compliance with standards established in service agreements and vendor contracts
- Meet vendors on-site to provide access, facilitate the scope of work, and oversee maintenance through completion
- Periodically visit properties to inspect and identify immediate and future maintenance needs and routinely compile findings in inspection reports
- Promptly submit work orders for all non-routine services and site visits
Office Job Responsibilities include but are not limited to:
- Routinely update new and in-progress tickets through completion within the company’s property management software.
- Establish new tickets based on requests from customers, company partners, or by his/her own accord.
- Communication of maintenance schedules and progress updates to residents and trustees
- Reporting and tracking of portfolio wide maintenance production
- Maintaining digital and physical office files for reference by various internal departments
- Schedule vendor meetings
- Drafting Memos, emails, or making phone calls to customers to communicate property matters including but not limited to: maintenance schedules, Project bids, etc.
