Jobs

Summer IT Intern

Posted on: March 16, 2021 Apply Now
Boston, MA Co-op Expires April 30, 2021

Summer IT Intern
Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients’ staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

  • Understanding our clients’ culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and IT start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What You’ll Do:

  • Provide technical knowledge in assessing new IT software projects and initiatives to support and enhance our existing systems
  • Special project rollout
  • Conduct product feature testing, review, and procedure manual write up
  • Learn ticketing systems, networking basics, and Active Directory Management
  • Work on Insource IT Support
  • Learn Asset Management Organization
  • Laptop imaging and rollout at Charter School clients
  • Conduct system stress testing
  • Work with various cloud platforms (google, Dropbox, Office365)

What We’re Looking For:

  • Proven ability to effectively interact with end-users in identifying and resolving technical issues
  • A passion for customer service and technology, delivering exceptional support to end-users
  • Ability to multi-task across clients, industries, and technologies, while maintaining an appropriate level of professionalism and composure
  • Proactive and resourceful in troubleshooting issues
  • Currently majoring in Computer Science and at least in 3rd year of degree program

Standard Company Competencies:

Adherence to the professional and ethical standards set forth by Insource Services while understanding and projecting Insource’s ethos
Initiative to self-educate on client business, products and/or services
Commitment to Insource’s sustainable business practices and initiatives

Functional Competencies:

  • Work may be subject to frequent interruptions
  • Exposure to computer screens, extensive use of computer and keyboard
  • Sitting or standing for prolonged periods of time
  • Near visual acuity to review written documentation
  • Ability to hear and understand speech at normal room levels and on the telephone
  • Manual dexterity to operate a telephone and keyboard
  • Ability to climb stairs, bend, and stoop
  • Ability to travel to clients in various communities in the service area

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

Apply Now