SUMMARY
The Inventory & Fulfillment Specialist is primarily responsible for accurately transacting and managing the flow of inventory, including finished goods, diamonds, metal, and supplemental goods, in and out of inventory and picking locations. Additional responsibilities include effectively facilitating the flow of finished goods, diamonds, and other components through the entire supply chain, leading to lower inventory levels, high supplier performance, and high customer satisfaction.
ESSENTIAL DUTIES & RESPONSIBILITIES
Process and receive product (finished jewelry / diamonds / components) into the correct inventory locations through Production orders, Transfers, Memos and supplier shipments
Fill stock of incoming jewelry throughout each day; keep product bins organized and clearly identified; create new product bins for product launches and discontinuation
Accurately transact all inventory movement using Microsoft Dynamics AX 2012 ERP system
Pick and process Sales orders and Memos by physically picking goods, verifying quantities, posting Packing slips and Invoices, and preparing goods and documents for shipment
Transact components from finished goods, diamond, and metal inventories for Production orders
Cycle count inventory per cycle count program and contribute to inventory discrepancy root cause analysis
Maintain accurate inventories and participate in regularly scheduled inventory counts
Organize and manage supplementary item inventory including diamond documents and certificates
Assist with tagging and organization of travel lines, department store, and other product as needed
Assist CTFNA team members with product and inventory management inquiries
Assist shipping area when needed
Other duties as assigned
QUALIFICATIONS
Extraordinary organizational skills and attention to detail
Excellent communication skills and a customer service orientation, experience interacting with customers and suppliers
Experience using, and proficiency with software applications such as spreadsheets, word processing and manufacturing management software systems
An ability to prioritize and manage a sizable and varied workload
An ability to embrace a team atmosphere and work cooperatively with department colleagues and others in the organization
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use their hands, talk, and hear. The employee is frequently required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Additionally, this position may require working with a jeweler’s loop &/or magnification equipment.
