Basic Purpose

The Distribution Systems Co-Op will work with all members of the Sales Systems Administration team to implement and support projects and systems for all Global Distribution departments at Eaton Vance.  The primary focus of this this position is the administration, enhancement, and support of Sales and Marketing systems. The intern’s responsibilities include, but are not limited to:

·        Performing business and data analysis

·        Documenting business and functional requirements

·        Developing Data Quality workflow processes

The individual must be motivated, well organized, be sensitive to project and production deadlines, have a quick learning ability and be able to work both independently and in a team environment.  They should have a demonstrated ability to work well under pressure and to handle multiple tasks at one time.

Primary Responsibilities:

·        Work closely with other members of the team to perform data analysis, solutions design, testing, and release management across multiple systems

·        Comply with Sarbanes-Oxley and other regulatory requirements including user access and maintenance of key records

·        Assist team members in evaluating and implementing vendor tools and processes

·        Ability to work with non-technical end users to interpret and document user requirements and develop functional specifications

·        Participate in meetings with technical groups to ensure that all design questions (e.g., application security, data feeds, etc.) are addressed through the business analysis process

·        Ensure the timely and accurate processing of internal client requests; this includes maintaining standard application support documentation and supporting overnight support team

·        Develops a “partnering” relationship with clients through continuous business education

·        Serves as subject matter expert process, and/or operational proxy for end users in targeted areas of focus

·        Manage operationally focused projects (e.g., non-political, data/workflow oriented)

·        Participates in other Global Distribution support responsibilities as assigned

Job Requirements:

·        Ability to communicate clearly in writing and orally

·        Knowledge of software development and the system implementation life cycle is a plus

·        Strong problem solving skills

·        Strong working knowledge of MS Access, MS Excel and Macros

–         Knowledge of Sales and Marketing systems is a plus