This is a full-time position, not a co-op.
Summary Job Description: Balsam Technologies is a growing Managed Service Provider based in Gloucester MA seeking full-time IT Support Engineers to perform various types of hardware, software, and cloud service
migrations, installations, and implementations for Balsam clients. Clients include various business organizations,
municipalities, schools, and not-for-profit agencies.
At Balsam, our IT Support Engineers are multi-disciplined in systems,
network, and helpdesk engineering and interact directly with our clients.
If you’re a motivated fast learner when it comes to technology and want to work at a friendly office located on Boston’s beautiful North Shore, then Balsam Technologies may be just the place for you!
Interested applicants should forward their
resume to jobs@balsamtech.com
Responsibilities & Duties:
• Lead or assist with various IT related installations, upgrades, and migrations.
• Lead or assist with various Office 365, and other cloud migrations and implementations.
• Lead or assist with network implementations and Cybersecurity related IT Services.
• Helpdesk support for computers, servers, network equipment, software, etc.
• Accurately document and track technical details on a daily basis.
Key Competencies/Technical Skills: 3+ yrs. Experience
• Preferred IT certifications – Networking, Server/Cloud Platforms, Security
• Microsoft OS Platforms & Microsoft 365 Platforms
• Wired and wireless networking, TCP/IP, VoIP, etc.
