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Industry Primer for Healthcare Payers and Providers: Technology, Innovation, and AI

Walk into your first meeting with a healthcare payer or provider client, and the CIO is talking EHR migrations and AI pilots stuck in clinical governance. If you can’t follow, you lose the room.

This industry primer builds the technology fluency you need for those conversations. Get grounded in the core systems that run payer and provider operations, from electronic health records to claims platforms to care management. Look at how cloud, workflow automation, and enterprise data platforms are reshaping healthcare, and where AI actually shows up (claims automation, care management, ambient documentation), along with the risks around bias, clinical safety, and human oversight. Then map out where the strongest consulting opportunities sit: AI strategy, technology modernization, data strategy, and automation.

This course was created by Starweaver. We are pleased to host this training in our library.

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