Sophia Seltenreich is a Wentworth Junior studying Business Management with a minor in International Business. Sophia recently completed her first mandatory co-op with Yesware in Downtown Boston where she worked as a Content Strategy Co-op, which was a hybrid position of content marketing and market analysis. In this role, her tasks included developing cadence and curating content on social channels, establishing perspectives/thought leadership & analyzing data in the area of sales to write about on Yesware’s blog, tracking KPIs for Yesware and competitors to measure growth and success, designing graphics for website and social platforms, and customer outreach for data insights and review generation. Here’s what she shared with us about her experience:
What was it like to work at a start-up like Yesware?
It’s incredible! Every day is so lively and so different. You have a lot of flexibility and independence, but also a lot of responsibility. Given the ever-changing start-up environment, you have to be adaptable and ready to pivot at any time. Personally, I love that aspect of the start-up environment. I also love the work I’m doing because even though I’m a co-op, everyone in the company is so interconnected and reliant on each other that even small things like writing a blog post make a difference!
Speaking more to the company culture, Yesware was voted Boston’s Top Place to Work two years in a row (2017/2018). Everyone at the company is treated exceptionally well, and as a co-op, I was treated no different than a full-time employee. Some office perks include: free catered lunch every day, pet-friendly office space – which means people often bring in their dogs, weekly yoga sessions, monthly massages, board game nights, a nap room, a fully stocked kitchen (including vegan ice-cream & oatmilk), and great people! I cannot speak enough to the character and integrity that each person at Yesware embodies. For example, every two months, all the execs participate in an AMA (Ask Me Anything), exhibiting complete transparency and authenticity, taking the time to answer everyone’s questions. Another example, when an employee makes a successful hiring referral, instead of getting a cash bonus, they make a $5,000 donation to a charity of their choosing. Our People Team also plans and hosts several community events throughout the year, like a Galentine’s Day celebration with She+ Geeks Out & the Big Sister Association of Boston. Getting to work with these kinds of genuine people is the best environment to learn and grow in, and it shows me how passionate people are about the work they do and the communities they’re a part of.
How did you choose to work at a start-up?
I received a competing co-op offer for social management at Liberty Mutual, the antithesis of a start-up company. While working at a fortune 100 company can provide stability and safety, I wasn’t looking to sit at a cubicle and do the same set tasks every day (even if it meant getting a lower wage).
What was a typical day like for you on co-op?
As I said before, every day can be different! A fairly typical day starts off with me scheduling Twitter, Facebook, and LinkedIn posts (after I’ve made myself some breakfast & tea) and going through new emails. After that, I work on sprint goals such as drafting new blog pieces, creating review campaigns, conducting customer outreach for feedback, sorting through data in Pardot, designing graphics in canva etc. Then (free) lunch comes along! After lunch, marketing has a daily stand-up at 1:30pm where we usually discuss the tasks we’re working on (and everyone’s progress as we re-watch Game of Thrones). The latter half of the day consists of me listening to podcasts and finishing whatever goal I set for myself in the morning.
What advice do you have for students who are interested in working for a start-up?
Advice for those seeking start-up jobs: be flexible, and highly adaptable! Take pride in your work, but don’t get too attached to it- changes can be made, projects can be dropped, and work can be scrapped. Be a self-starter, take the initiative on connections and projects you think would help your team or their processes.
What did you learn from your first co-op that you will take with you to your second?
I learned that I had to apply to 40+ positions before I found one I truly resonated with. Don’t be afraid to turn companies down just because they’re the first to offer you a job.
Thank you for sharing your experience with us, Sophia! Be on the lookout for our next co-op feature. If you would like to share your search process, co-op experience (positive or not-as-expected), or have any questions about the co-op process, please email us at firstname.lastname@example.org.
As always, to make an appointment with your Co-op + Career Advisor call the front desk at 617.989.4101 or stop by the CO-OPS + CAREERS Office during Summer 2019 Drop-In Hours: Wednesday and Thursday 2:00pm – 4:00pm while classes are in session.